Returns & Exchanges
At DDLGWorld, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for unused items in their original packaging. Please note that for hygiene reasons, certain intimate apparel and personal care items are ineligible for return once opened.
Initiate Your Request
Contact our customer support team with your order number and the reason for your return to receive a Return Authorization number.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original condition.
Ship the Item
Affix the provided return label to your package and drop it off at any authorized shipping location or carrier facility.
Receive Your Refund
Once our warehouse inspects and approves the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing